Re: Beginner board / ASD

From: Kirk Lindstrom (KirkLindstrom@ix.netcom.com-DeleteThis)
Date: Fri Aug 25 2000 - 19:05:19 PDT


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Date: Fri, 25 Aug 2000 19:05:19 -0700
From: Kirk Lindstrom <KirkLindstrom@ix.netcom.com-DeleteThis>
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Subject: Re: Beginner board / ASD
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If I could get a refund when I pay $50 for a lift ticket and it is too icy or
darned cold to have fun.... then perhaps I would be sympathetic. Rental gear is
EXPENSIVE and it takes time away from other customers to deal with you. $30 is
cheap compared to buying your own stuff. I think Shoreline is best for learning
as you don't have waves but sometimes the wind can die...

> There is a downside to renting at ASD. I once tried to teach a friend there.
> He rented a board and suit from ASD. Paid $30. As soon as he was on the
> water he realised that there was too much wind for him. He came back.
> Literally, in 15 min. ASD refused to give him even partial refund. They do
> not care much about keeping customers happy. A frustrated customer can hear
> words like "... and never come again!" from them, or the like.
>
> Sergei Burkov, Ph.D.,

--
best regards
Kirk Lindstrom



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