Received: from opus.hpl.hp.com by jr.hpl.hp.com with ESMTP (1.37.109.24/15.5+ECS 3.3+HPL1.1) id AA299535988; Fri, 23 Apr 1999 18:06:29 -0700 Return-Path: <matt@cup.hp.com-DeleteThis> Received: from wallach.cup.hp.com by opus.hpl.hp.com with ESMTP (1.37.109.24/15.5+ECS 3.3+HPL1.1) id AA019575986; Fri, 23 Apr 1999 18:06:26 -0700 Received: from wallach.cup.hp.com (localhost [127.0.0.1]) by wallach.cup.hp.com with ESMTP (8.7.1/8.7.3 TIS Messaging 5.0) id RAA05936; Fri, 23 Apr 1999 17:33:09 -0700 (PDT) Message-Id: <199904240033.RAA05936@wallach.cup.hp.com-DeleteThis> To: wind_talk@opus.hpl.hp.com-DeleteThis Cc: matt@wallach.cup.hp.com-DeleteThis Subject: Re: Windsight In-Reply-To: Your message of "Thu, 22 Apr 1999 19:51:01 PDT." <199904230251.AA056705861@jr.hpl.hp.com-DeleteThis> Date: Fri, 23 Apr 1999 17:32:54 -0700 From: Matt Yamamoto <matt@cup.hp.com-DeleteThis>
I had a similar experience with Windsight running up multiple charges in
a single month when I was not even actively using the account. My
account balance was over $180 and I had not used the account in several
months. They explained that it was a billing program problem and that
they could reset my automatic account billing to some reasonable value.
At that time, I also asked them to refund to my credit card most of the
balance. They continued to charge money to my card so I canceled my
membership. I don't believe they ever refunded any of the funds in my
account.
Windsight has a web page at the following URL:
and they give the following contact info on their web page:
For any billing questions call 1 800 934-2278 or send e-mail to
lhambrick@ aol.com.
For more information on pagers or to sign up for a new account call
1 800 347-4003 or send e-mail to travis@teleport.com.-DeleteThis
For any comments or questions concerning or our services send email
to lhambrick@aol.com-DeleteThis
Now that we know that this is a common problem, I suggest we continue to
enlist the aid of the internet by sending mail to windsurfing email
lists and posting notes to newsgroups to ensure that this does not
happen to anyone else.
-matt
> Date: Thu, 22 Apr 1999 19:19:02 -0700
> From: "david chaffin" <chaff@worldnet.att.net-DeleteThis>
> To: <wind_talk@opus.hpl.hp.com-DeleteThis>
> Subject: Re: Windsight
> Message-ID: <001e01be8d2f$a867b220$b490480c@newmicronpc>
>
> Windsight (i.e. Micro-Forecasts) ran up several $39 charges on my account
> over a 6 month period despite the account being canceled and no use on the
> account. I denied authorization for further charges and attempted to
> contact micro-forecasts to no avail. The phone number I have has been
> changed or disconnected. I finally canceled the credit card. Even after
> canceling the card micro-forecasts continued to post charges to the card --
> some of which I may end up responsible for. All in all I was stung for
> about $120 plus late charges on the card which I refused to pay until I sent
> to collections. I am still arguing about additional charges for which I may
> end up responsible.
>
> In my opinion micro-forecasts are crooks, although the credit card company
> places the blame on me for giving authorization for the original charge over
> the telephone. I tried for some time track down micro-forecasts and to
> involve the fraud division through my credit card carrier but finally gave
> up and paid some of the charges.
>
> If anyone knows where to contact windsight please post. If windsight is on
> this list please explain. If windsight has your credit card number, I
> would strongly suggest sending certified letter to your credit card refusing
> authorization for windsight charges.
>
> David
>
>
>
> -----Original Message-----
> From: Ed Scott <edscott@best.com-DeleteThis>
> To: Multiple recipients of list <wind_talk@opus.hpl.hp.com-DeleteThis>
> Date: Thursday, April 22, 1999 3:41 PM
> Subject: Re: Windsight
>
>
> >>I just received this at the SFBA email box. Anyone have any comments?
> >>
> >>Bob
> >>SFBA Webmaster
> >>
> >>I just joined SFBA and have a long-term account with Windsight.
> >>Windsight
> >>has run up a large credit balance on my account, in spite of my
> >>complaints. Do you know if Micro-Forecasts is in financial problems? If
> >>so, I should cancel my credit card account with them ASAP.
> >>
> >
> >It's hearsay, but there's been a few posts on rec.windsurfing about this.
> > I would check Deja-News if you're interested. The primary complaint has
> >been running up multiple $35 charges, even when the first one isn't
> >exhausted yet. I don't know this from personal experience or what the
> >motivation is.
> >
> >-Ed
> >
>
>
> ------------------------------
>
> End of WIND_TALK Digest 1135
> ****************************
This archive was generated by hypermail 2b29 : Mon Dec 10 2001 - 02:35:17 PST