Received: from opus.hpl.hp.com (opus-fddi.hpl.hp.com) by jr.hpl.hp.com with ESMTP (1.37.109.24/15.5+ECS 3.3+HPL1.1) id AA148759110; Tue, 28 Jul 1998 11:05:11 -0700 Return-Path: <tburton@visa.com-DeleteThis> Received: from hplms26.hpl.hp.com by opus.hpl.hp.com with ESMTP (1.37.109.24/15.5+ECS 3.3+HPL1.1) id AA204169109; Tue, 28 Jul 1998 11:05:09 -0700 Received: from internet.visa.com (portal.visa.com [198.80.42.2]) by hplms26.hpl.hp.com (8.8.6/8.8.6 HPLabs Relay) with SMTP id LAA27008 for <wind_talk@opus.hpl.hp.com-DeleteThis>; Tue, 28 Jul 1998 11:05:08 -0700 (PDT) Received: by portal.visa.com id AA04609 (InterLock SMTP Gateway 3.0 for wind_talk@opus.hpl.hp.com-DeleteThis); Tue, 28 Jul 1998 11:00:50 -0700 Message-Id: <199807281800.AA04609@portal.visa.com-DeleteThis> Received: by portal.visa.com (Protected-side Proxy Mail Agent-1); Tue, 28 Jul 1998 11:00:50 -0700 From: "Burton, Tony" <tburton@visa.com-DeleteThis> To: "'wind_talk@opus.hpl.hp.com-DeleteThis'" <wind_talk@opus.hpl.hp.com-DeleteThis> Subject: RE: Mistral HELP Date: Tue, 28 Jul 1998 11:01:00 -0700 Return-Receipt-To: "Burton, Tony" <tburton@visa.com-DeleteThis> X-Mailer: Internet Mail Service (5.5.1960.3) Content-Type: text/plain; charset="iso-8859-1"
Thanks for all the responses. I just found out that Mistral may not
(still being looked at) cover the damage under a warranty claim. They
may offer a (pro-rate) credit towards the repair of this board, or a new
board. I actually bought the board 17 months ago - Feb last year, but
really didn't start using it until April-May. So, I guess I am
stretching the 12 month warranty just a tad...
I'll keep you all posted on this. Dan mentions that Hilfy offers a
lifetime warranty and that would certainly influence my decision on a
future board purchase.
-----Original Message-----
From: Deleted [SMTP:deleted@netscape.com-DeleteThis]
Sent: Tuesday, July 28, 1998 10:41 AM
To: Multiple recipients of list
Subject: Re: Mistral HELP
Hifly has a lifetime warranty on their boards you might want to
use that as
leverage.
George Linke wrote:
> Even if it is out of Warranty, this should not happen and
Mistral should
> make good on that. I would defintely check with your dealer on
the
> proceedure on how to handle this. I am sure Mistral will take
care if it
> without charge. If they dont let us all know.
>
> At 02:24 PM 7/27/98 -0700, you wrote:
> >Anybody have any experience with Mistral boards blowing out
the power
> >box? I didn't hit anything, but did notice a very small crack
where the
> >bolt hole for the fin is located (topside). Figured I'd just
slap some
> >epoxy on it after sailing yesterday. I guess I won't be doing
that, the
> >small crack actually became the entire inside area where the
bolt goes.
> >Looks like it collapsed into the board. I could take the fin
and
> >actually rock it back and forth. I'm real surprised I didn't
loose the
> >back half of the board while sailing.
> >
> >The bad news, I just bought it 14 months ago.. Did I miss the
warranty
> >by 2 months?
> >
> >Btw.. it's a Screamer 268.
> >
> >Thanks!
> >
> >
> >
> >
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